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When payment is collected
Money is asked for only once a written quote has been approved. Obtaining a quote costs nothing. Where the carrier's price moves before the ticket is issued, the revised total is approved by you before any different amount is collected.
How a payment runs
Every payment is processed by a third-party payment provider. Card details are entered on that provider's own secure page and never pass through this website. The methods available are shown at the point of payment, and all amounts are stated in USD.
What the desk never asks for
A full card number never reaches the desk. No CCV Enterprises agent will ask you to pass a card number, a security code, a one-time passcode or a password by telephone, email, text message or chat. If anyone using this name asks for one of those, refuse and report it to contact@ccventerprises.com.
Payment links
A payment link from the desk arrives from its official email address and asks for exactly the total on your approved quote. Check both before paying, and write to contact@ccventerprises.com first if either reads differently.
A failed or duplicate charge
Charged twice, or charged for a payment that reported as failed? Send the transaction details. The charge will be traced with the payment provider and anything not received, or not due, will be reversed.
Receipts
Each payment produces a receipt separating the airline fare, the taxes and the government and airport charges from the desk fee, together with any tax charged on that fee.
Refunds and card disputes
A refund returns to the original form of payment, as the Refund and Cancellation Policy sets out. Where a charge reads wrong, raise it with the desk first so it can be settled quickly; doing so takes nothing away from any right you hold to dispute a charge with your card issuer.
Who we are
- CCV Enterprises
651 N Broad St, Suite 201
Middletown, DE 19709
United States - contact@ccventerprises.com
- 24 hours a day, 7 days a week