Services
After-booking requests
Six kinds of request, handled in the same order every time: read the fare conditions, quote the work in full, act on your reply.
Everything on this page applies to records held by the CCV Enterprises desk. A ticket bought on an airline's own site, at an airport counter or through another agency sits in that seller's records, which this desk cannot open, read or amend.
What is possible, and at what cost, is decided by the fare conditions printed on the ticket. The desk's part is to read those conditions correctly, set them out in plain words and file the request for you.
Our services
Flight change
A new date, time or routing, quoted as fare difference, airline charge and desk fee before anything is filed.
Learn more 02Cancellation and refund
Cancel under the fare conditions and claim what is due, including a refund the federal rules require.
Learn more 03Group travel
A party moving together: one record, one name list, one schedule of deadlines.
Learn more 04Family travel
Lap infants, children and older relatives: seating, documents and assistance raised at the request stage.
Learn more 05Seats and upgrades
Seat assignment and cabin upgrades, priced and requested where the operating airline sells them.
Learn more 06Name correction
Bring a misspelled name on a ticket into line with the traveler's identity document, where the airline permits it.
Learn more 07Flight booking
Search sample fares and request a booking that an agent confirms with you.
Learn moreBooked directly with an airline?
Our after-booking services cover bookings made through CCV Enterprises. If you bought your ticket from an airline’s own website, office or app, please contact that airline directly — we cannot access or change those bookings. See our airline relationship disclosure.
A journey to price?
Send the route, the dates and the number of travelers. An agent opens a record and replies with options and one total. Nothing is reserved until you say so.